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Getting Cannot write file error

in Troubleshooting

Looks like it's not creating any temp files and I cannot save a new song or save an agenda.

4 comments

Comments (4)

VideoPsalm

Apr 01

Hi Jason,

Thank you for your report and the screenshot.

To solve the problem, start VideoPsalm as an administrator:

Right-click the VideoPsalm icon.
Select "Start as administrator"

Does this work for you?

From what I see from your screenshot, your VideoPsalm is configured to store its documents (songbooks, Bibles, settings, etc.) into the folder where it is installed.

This is not recommended, because Windows prevents apps to write into the "C:\Program Files (x86)" folder.

Please let me know if the following article describes well enough how to switch your VideoPsalm document folder to a proper folder:

https://myvideopsalm.weebly.com/blog/start-videopsalm-in-a-specific-document-folder

Edited

Jason Fabra

Apr 02

Replying to

Hey. Thanks for your response. I tried that before but did not work for me. I somehow fixed it by giving permissions to the folder access.

Will take note of the folder location and have it changed. Thanks.

VideoPsalm

Apr 02

Replying to

By default, at least up to version 1.27:

1. VideoPsalm installs itself (its binaries/executable files) in the following folder:

C:\Program Files (x86)\VideoPsalm

2. VideoPsalm sets its document location folder here:

C:\Users\Public\Documents\VideoPsalm

I am not sure how you got these two folders together.

Windows prohibits programs (any program) from writing to in the "C:\Program Files (x86)\" folder and its subfolders.

The VideoPsalm setup does not give you the option to put the document folder in this "wrong" place.

If you know how this happened, please let me know,

I suspect that it happened with a "portable" version of VideoPsalm (via USB stick).

I will update the articles describing how to make a portable version of VideoPsalm:

How to backup VideoPsalms' data or start it from a USB stick (portable VideoPsalm)

How to install VideoPsalm on a PC without internet connection

Start VideoPsalm in a specific document folder

Edited

Jason Fabra

Apr 02

Replying to

Hi, I cannot remember how it got to that folder. But I think you were right about the portable version. When I was troubleshooting it I tried reinstalling it but it did not work. It got fixed when working around the permissions on the folder number 1 you mentioned.

Anyway, thank you so much for this great app, it helps our church a lot.