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Problem with new 1.27 beta August 6th

After dowloading new add-ons of August 6th, Videopsalm is each time moving to the next verse when augmenting or decreasing on the volume on the volume button on the computer. Could this be a bug in the new version. Thanks so much !

7 comments

Comments (7)

Shaun Obeng

Dec 08, 2023

Hello. Videopsalm on my computer keeps freezing and shutting down randomly. It's been doing this for two weeks and I haven't updated it recently. Can this be resolved with an update, or is this something new? Thank very much.

VideoPsalm

Dec 08, 2023

Replying to

Thanks for letting me know.

When VideoPsalm crashes, it usually displays a dialog with a description or hint for the crash.

If there is no visible error message, the error is probably related to a driver (video, etc.) crash and will be logged in the Windows event log.

The following article describes how to get the information from the event log:

https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/

Please send me the crash information you find there to videopsalm@gmail.com.

If the crash occurs while VideoPsalm displays a video background, try the following:

1. Update your PC video driver to the latest version.

2 . Start VideoPsalm -> Top toolbar -> "Edit" tab -> "Options" button -> "Video" tab -> Unselect "Use hardware acceleration" option.