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1.27 Beta doesn't show videos

We have been using version 1.26 for several years in a two display configuration. We would like to add a third monitor for streaming. When we installed 1.27Beta from May 13, 2023 the videos no longer showed the image. The audio still played though. We installed version 1.27Beta from August 2023, but the videos still do not appear on the screen. We are using an nVidia GeForce GTX 1660 with version 31.0.15.3623 of the driver. Do we need to use a different driver or change something in VideoPsalm to make see videos?

13 comments

Comments (13)

VideoPsalm

Oct 12, 2023

Hi Adam,

You are using the right version, 1.27 (beta) from August 6. 2023.

Do you have hardware acceleration set?

VideoPsalm

Oct 12, 2023

Hi Adam,

To show the video in the preview area, make sure that the "Hide preview" button is not pressed:

Does this help?

adamwanninger

Oct 19, 2023

Replying to

I verified the hide preview button is not pressed.

adamwanninger

Oct 19, 2023

Thank you for your assistance! I tried unchecking the box for video acceleration and rebooting the computer. I then tried checkng the box and rebooting again. I tried updating VLC from version 3.0.8 to 3.0.19. Any other ideas? Thank you again.

VideoPsalm

Oct 19, 2023

Hello Adam, Thank you for the update. Alas, it is unclear why your VideoPsalm fails to display videos. Note maybe that VideoPsalm 1.27 doesn't need VLC to display videos. When you install VideoPsalm 1.27, it contains the video codecs. They are located in your following folder: C:\Program Files (x86)\VideoPsalm\x64\Codecs

adamwanninger

Oct 26, 2023

I discovered that the problem occurred on a different computer also. One thing they had in common was the content of C:\Users\Public\Documents\VideoPsalm. I renamed this folder, opened VideoPsalm, and videos worked. I closed and reopened the program, but the videos did not show the second time it opened.

VideoPsalm

Oct 26, 2023

Replying to

It is good to know that you were able to play videos on your PCs.

VideoPsalm needs to read, write and update files on the hard-drive, mainly in the public documents folder.

This folder is meant to be a place where your PC users can store files to share them between themselves:

C:\Users\Public\Documents

One possible reason why your VideoPsalm fails to operate could be related to an add-in program that is running in the background of your PC, that prohibits you from using it as you want.

Such an add-in program is possibly an antivirus, like BitDefender, Norton, Avast or Karspersky, Windows Defender, etc.

Sometimes, you need to adjust your antivirus settings, to allow VideoPsalm to operate.

Try the following:

To start VideoPsalm, a) Right click on its icon, and in the popup menu that shows, b) Select "Start as administrator".
Adjust your antivirus settings to allow VideoPsalm to operate.
Log into your Windows account as an administrative user.

Does any of these work?

adamwanninger

Nov 02, 2023

I tested with two different computers today. I uninstalled version 1.26, renamed the c:\Users\Public\Documents\VideoPsalm folder, and installed version 1.27. When I opened VideoPsalm, I imported new Bibles and songbooks. I then added a single verse to the agenda and saved it. I closed VideoPsalm and reopened it. When VideoPsalm opened, I clicked Background and selected a video which now displayed..

Later on, I realized that the videos would show if I created a new agenda. Is there a way to convert agendas made with version 1.26 to work with version 1.27 Beta?

VideoPsalm

Nov 02, 2023

Could you send me an agenda that VideoPsalm fails to open correctly in VideoPsalm 1.27? Agendas are normally compatible between versions.

Let's find the solution to this problem.

adamwanninger

Nov 04, 2023

Here is a Google Drive link to a file that was created using 1.26 that won't show video in version 1.27. I tried to attach the file to the forum here, but the smallest file I could make was barely under the 50 megabyte limit and produced an error. Thank you for your help in this. I really appreciate your time and talents! God bless you.

VideoPsalm

Nov 04, 2023

Replying to

Thank you for your agenda, it helped me to discover the problem.

The reason why the video doesn't show on your 1.27 VideoPsalm is because its brightness is set to -20.

To make the video visible, proceed as follows:

Start VideoPsalm.
Make sure that the Base style is selected. You can see which style level is selected in the top toolbar, in the Text tab or the Background tab. The Base style is selected by default when you start VideoPsalm. The style level may switch to another one depending on what element you click.
In the Background tab, in the Brightness group, set the Brightness to 0. Normally, on your PC, it is set ot -20. The default value is 0. Because the brightness is set to -20, videos are faded to black, and you only hear their sound.
In the Agenda open options, set the style shield on. Click the link to the following YouTube tutorial for more information: Agenda open shields/options
Open the agenda that you sent me. You will see the video in the background.